Technical support beyond the implementation warranty period of thirty (30) days, and that is not covered by Maxava Software Maintenance, will be charged on a time and material basis at our prevailing hourly rates. With Maxava your organization can leverage over 20 years of experience implementing and supporting some of the world’s leading and most demanding HA environments.
Technical Services for your Maxava HA environment & User Support
maxAssist Managed Services
When you need technical support for your IBM i Maxava HA environment (not covered by Maxava Software Maintenance), Maxava Technical Services are here to help. These services have been designed to deliver an adaptable range of services that complement your own in-house technical capabilities.
Maxava’s Migrate Live™ services will support you when you are upgrading your IBM i environment or migrating to a new system – but don’t want the problem of managing downtime or causing disruption to normal business operations.
The maxAssist managed services enables your organization to successfully meet the operational demands for high levels of service and reliability for your High Availability (HA) environment in a cost effective way.